WHAT INFORMATION DO WE COLLECT AND HOW DO WE USE IT?
Your privacy is important to Lily Rain. To better protect your privacy, we provide this Privacy And Security Policy explaining how we handle the personal information provided to us or collected on or through LilyRain.com (the site). Please be sure to read this Privacy And Security Policy before submitting information to us. Our Privacy And Security Policy may change from time to time and your continued use of the Site constitutes acceptance of such changes, so please check this area periodically for updates.
Lily Rain and lilyrain.com collects customer information in an effort to improve our customers' shopping experience, to communicate with our customers about our products, services and promotions, and to enhance and improve the performance and accuracy of our operations and website. We collect information such as your name, e-mail, phone number, postal address and credit card numbers that you provide to us when you place an order, when you save your information with us or when you participate in a sweepstakes, promotion or survey. Lily Rain and lilyrain.com may use your information collected online to process and fulfill your order. We do not share this information with outside parties except to the extent necessary to complete that order.
We also collect e-mail addresses at various locations within the Site including when you order from the site so that we can send you any necessary e-mail messages related to your order, i.e. such as an order confirmation notice, as well as send you other information that we believe may be of interest to you. In addition, we maintain a record of your product interests, purchases and whatever else might enable us to enhance and personalize your shopping experience. We also monitor Site use and traffic patterns to improve our web site design, the products and services we offer and the way in which we offer them. Lily Rain and lilyrain.com recognize that it must maintain and use customer information responsibly.
To serve you better and improve our performance, we may combine information you give us online, in our stores or through our catalogs. We may also combine that information with publicly available information and information we receive from or cross-reference with select partners and others. By combining this information we are better able to communicate with you about our products, special events and promotional purposes and to personalize your shopping experience.
Lily Rain does share information you provide to us when you participate in a sweepstakes with those companies with whom we have joined to offer these promotions as well as other companies whose promotions we think will interest you. We may disclose information about you to other members of the Lily Rain corporate family and as required by law. In addition, we may on occasion share a portion of our postal mailing list with other reputable organizations not owned or affiliated with lily rain who want to market products or services to you. If you do not want your name and address shared with other organizations or you no longer wish to receive lily rain catalogs, please contact us via email at email@example.com.
You can always review, update, correct or delete your personally identifiable information maintained on our systems that you have provided to us through the registration process, orders process, or any other request. Simply click View Your Account in the menu at the top of each page on our site, log in, and you'll be able to edit or change your information. If at any time you would like us to delete any of your personal information on file, just e-mail Lily Rain/ lilyrain.com customer service at firstname.lastname@example.org. Please be sure to include your e-mail address, full name and password. To protect your privacy, we will respond only to e-mail messages sent from the e-mail account that you specified during the account registration and/ or order process. You may also opt out of receiving newsletters and other promotional materials from Lily Rain or lilyrain.com by notifying us at email@example.com
OUR COMMITMENT TO YOUR DATA SECURITY
We do not share credit card information with third parties except for the purpose of processing payment for products you've ordered and as required by law. In addition, we may disclose credit card and other information we collect from you with an outside company with which we have contracted for their services to protect against fraud and the unauthorized use of credit and gift cards.
If you are under the age of 13, you are not permitted to submit any personal information to lilyrain.com. lilyrain.com is intended for users who are 13 years of age and older. We do not knowingly collect information from individuals under the age of 13. If a parent, guardian or anyone else becomes aware of personal information we have collected from an individual under the age of 13, please contact us via email at firstname.lastname@example.org
When ordering with us, we undertake steps to secure our customers personal information and credit card data. On lilyrain.com, we employ Secure Sockets Layer (SSL) technology that encrypts all of your private information when placing an order and transmitting that information to our systems to be processed. In order for SSL security to work, you must use an SSL enabled browser. Most Netscape and Explorer browsers, version 3.x and later, support SSL.